Personal Data Protection
Data Controller: NRJ Soft LTD, EIK 117694352
Contact Details:
Location: Bulgaria
Address: Ruse 7000, 11 Mutkurova Str.
Email: info@nrjsoft.com
Website: www.nrjsoft.com
Contact Information for Data Protection Officer:
You can contact our Data Protection Officer directly here:
Email: gdpr@nrjsoft.bg Tel: 082 / 83 48 44
Personal Data We Collect and Process:
Categories of personal data:
NAME, ADDRESS, PHONE, EMAIL
We do not process special categories of data.
Source of the Data:
The data is provided directly by the data subject through the form provided on our website.
Privacy Policy for Users of the NRJ Soft LTD Website
NRJ Soft LTD is a data controller within the meaning of the General Data Protection Regulation (GDPR) and the Personal Data Protection Act (PDPA). When processing personal data, "NRJ Soft LTD" adheres to the following basic principles: lawfulness, fairness, and transparency; purpose limitation and data minimization; accuracy and storage limitation; integrity and confidentiality.
In the course of its operations, NRJ Soft LTD collects, processes, and stores personal data, which includes data provided through inquiry forms, as well as electronic tools such as cookies, links, IP addresses, and other internet tools for collecting information. Protecting your privacy is our top priority. Where necessary, such as when issuing certain documents like invoices, additional data may be requested in accordance with regulatory requirements. We retain a history of inquiries made by each client. NRJ Soft LTD will retain your personal data for a period of one year from the date of your inquiry, which is necessary to fulfill the specific purpose for which they are processed. After this period, personal data will be deleted unless a regulatory requirement necessitates their retention for a longer period.
Your personal data will only be used for the purposes specified in the legislation and the terms of contract execution, ensuring effective and quality service from NRJ Soft LTD. These purposes include: Providing information about our commercial products and services by providing up-to-date information on their characteristics, prices, and availability; Notification of the availability of new products through the website and email; Conducting marketing analysis based on all inquiries from all customers made through the NRJ Soft LTD website; Possibly offering personalized offers based on your inquiries; Processing orders made through the website, email, or phone by you; Accounting and invoicing for purchases made following your inquiry and based on our legal obligation to do so; Periodically using your personal information to send important communications such as notices regarding changes in rules, terms, and various policies; Possibly using your personal information for internal purposes such as audits, data analysis, and studies to improve products, services, and customer communication at NRJ Soft LTD.
By confirming your desire to receive information via the inquiry form for an offer, you voluntarily provide your data for the purposes outlined above and agree that they will be stored for a period of 1 year to ensure prompt and efficient service for your subsequent inquiries and orders. However, you may request deletion of your data in accordance with this Policy, and for subsequent orders or inquiries, you will need to provide the necessary information again.
Our obligations include: Collecting only as much information as necessary for the performance of an order or contract by us and not processing data for purposes incompatible with the nature of the purpose for which they were provided; Providing you with access to your data as soon as possible after your request so that you can exercise your rights under the law and this Policy; Informing you if your data is subject to disclosure to third parties outside the cases provided by law; Deleting all data provided without your consent or knowledge; Fulfilling all other obligations under applicable law.
As users, you have the following rights by filling out a standard form application provided by the administrator: To object to specific data processing if it exceeds what is necessary for the performance of an order or contract by us; To access the data we store to make inquiries or amendments to your data; To exercise your right to erasure of data when it is no longer necessary for the purposes for which it was collected; To file a complaint with the Commission for Personal Data Protection if you believe your rights have been violated. The competent authority is the Commission for Personal Data Protection, address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2. This complaint can be submitted electronically to kzld@cpdp.bg.
By using our website, you acknowledge that you are familiar with and agree to this Privacy Policy of NRJ Soft LTD. The Policy may be supplemented and amended, with users being notified prominently on the website.
When the legal basis for processing your personal data is your consent, you have the right to withdraw your consent at any time by filling out a withdrawal of consent form. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Special Notice - for children under 16 years old: If you are under this age, please do not send us your personal data (e.g., name, address, email, etc.). If you want to ask a question or use this site in a way that requires providing personal information, please ask your parent or guardian to do so on your behalf.
Security: NRJ Soft LTD implements internal rules and takes precautionary measures to protect the confidentiality and security of your personal information and to prevent its unauthorized or accidental disclosure. Only authorized employees of NRJ Soft LTD have access to the data provided through the inquiry form on the website, and these employees are required to treat the information as confidential.
Links to Other Sites: The NRJ Soft LTD website may contain links (hyperlinks) to other sites of our partners (third parties). Their content may appear as part of our site, but it is actually provided by third parties, and we have no control over it. Therefore, we cannot be held responsible for the processing of information that you may provide on these sites. Before providing personal data, we recommend that you review the privacy policies posted on these sites.
Retention of Your Personal Data: In general, we will retain the personal data you have provided to us for the purposes of the contract until they are necessary for performance, as well as for a longer period to the extent required by applicable laws regulating accounting requirements and cash flow control.
Changes to this Policy: We reserve the right to change our data protection practices and update and amend this Policy at any time. For this reason, we encourage you to regularly review the Policy.
Please send your inquiries regarding data protection and any requests regarding the exercise of your legal rights to the email address provided.